DEFINING KPIs FOR A WEB APPLICATION: EXAMPLES OF PERFORMANCE METRICS

Solomiia BRATASH; Iryna PIKH

doi:10.31891/2219-9365-2025-83-43

DEFINING KPIs FOR A WEB APPLICATION: EXAMPLES OF PERFORMANCE METRICS

Authors

Solomiia BRATASH Lviv Polytechnic National University https://orcid.org/0009-0005-7772-5397
Iryna PIKH Lviv Polytechnic National University https://orcid.org/0000-0002-9909-8444

DOI:

https://doi.org/10.31891/2219-9365-2025-83-43

Keywords:

Key Performance Indicators, KPI, Web application, Technical KPI, User-related KPI, Business KPI

Abstract

The article examines Key Performance Indicators (KPIs) as a tool for assessing the quality and performance of web applications. A classification of KPIs is proposed based on technical, user-oriented, and business-related criteria. The paper analyzes current approaches to measuring each of these categories and provides examples of KPI implementation in various types of web systems. Special attention is given to the relationship between technical metrics and the quality of user perception. The findings may be useful for software engineers, analysts, and project managers in planning the development and optimization of web applications.

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Published

2025-08-28

How to Cite

BRATASH, S., & PIKH, I. (2025). DEFINING KPIs FOR A WEB APPLICATION: EXAMPLES OF PERFORMANCE METRICS. MEASURING AND COMPUTING DEVICES IN TECHNOLOGICAL PROCESSES, (3), 351–359. https://doi.org/10.31891/2219-9365-2025-83-43