HERMENEUTIC-ONTOLOGICAL APPROACH TO DESIGNING AND ANALYZING INFORMATION SYSTEMS ARCHITECTURE

Abstract

Modern information technologies, such as the Internet, intranets, extranets, browsers, data repositories, methods of data analysis, and software agents, allow for the systematization, improvement, and acceleration of extensive internal knowledge management. The concept of encoding, storing, and transmitting knowledge within organizations is not new - training and development programs for employees, organizational policies, routines, procedures, reports, and manuals have served this function for years. For instance, each operational manual documents almost every aspect of management. By capturing, codifying, and disseminating knowledge, a company reduces the level of necessary management know-how for its managers while simultaneously increasing the overall efficiency and effectiveness of its operations. Recent interest in knowledge management in general and knowledge management systems, in our opinion, has been fueled by the transition to the information age and the recognition of knowledge as a primary source of economic advantage. Alongside theoretical developments, organizational management practices, recently, have seen an increase in knowledge-oriented solutions. Recognizing the importance of organizational knowledge, our goal is to synthesize relevant and knowledge-oriented work from multiple directions that, in our view, contribute to and shape our understanding of the knowledge management system and knowledge management in general.